Megazone CloudApril 2025 — Present
Cloud Support Engineer
- Implemented Prometheus & Grafana for centralized monitoring and alerting.
- Standardized YAML-based alert rules for consistent operational notifications.
- Developed security log dashboards using Looker Studio for ISMS-P compliance.
- Managed GCP MSP certification audits and technical documentation.
- Handled security operations including SSL renewals and Service Account key management.